Lily is a warm, empathetic and informed and I found her easy going, calm and interested coaching skills a real benefit to my sometimes-chaotic organisational processes. With her insights and suggestions, I have been able to take boring, menial tasks and approach them with enthusiasm and a sense of achievement at getting them finally completed. I wouldn't hesitate to utilise Lily's services again and I would and will highly recommend her to others who might benefit from her expertise. I thoroughly enjoyed the sessions; I looked forward to them and I am time richer for having spent time with her. Thank you, Lily, for your great service!